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Hello, I Just Cancelled Two Tickets Today On Db Bahn Website And I Read That The Money Will Be Refunded To My Credit Card With A 17.5 Euro Penalty For Each Ticket.

Filled them out there and gave to the db ticket counter, they forwarded them on for me, got both refunds in voucher form good until feb 21, 2021. Tickets you ordered online and had sent to you by post can be cancelled in your my bahn customer account under my last orders or by searching for the order. Applications for compensation concerning tickets are handled by the railway undertaking that issued the ticket.

You Have To Cancel It At Least Six Weeks Before It Expires, That Is Correct.

If you did not pay for the tickets you could have a problem. You can obtain confirmation of the Take the bill from your credit card company and the credit card.

How Much Time Does It Need From The Day Of Cancellation To Receive Refunded Money.

The faq mentions how to cancel it: Up to 25% of the price of the ticket can be refunded. You don't need to fill any claim form anymore or.

Unfortunately The Only Way To Cancel Db Online Tickets Is Via Internet, But There You Have Differences:

You can exchange or cancel your flexible fare ticket (with or without bahncard discount) online or via the db navigator app if you booked it via bahn.de or the app. Note that 2nd class is the default, if you have a 1st class rail pass so want to book a reservation in 1st class, you can click the 1st class button. Deutsche bahn tweaks their ticketing strategy every year or so, adding and subtracting features, testing the market to see what works, for the customers and for themselves.

To Do This, You Need The Traveller's Order Number And Last Name.

I hope this may help you. If you purchased the ticket from a db ticket outlet, servicecenter fahrgastrechte will be responsible for processing your claim (see below for address). You can cancel your bahncard up to six weeks before it is due to expire: